Terms & Conditions

Terms & Conditions Skye Studios

Effective Date: 21 January 2026

1. Introduction

The below Terms and Conditions govern your use of Skye Studio's website and participation in our services. By accessing and using our website or engaging in our services, you agree to these terms and conditions.

2. Services Provided

Skye Studios offers private reformer, chair and mat classes, group apparatus and mat classes, workshops, and teacher training. We also sell a limited selection of retail items.

3. Bookings

You must book classes 24 hours in advance, either online or via the Wix app or by contacting the instructor directly. All classes are available to be booked by anyone so if you do not book your class in time someone else can book your private slot. Group mat classes accommodating a maximum of 10 people and group reformer classes a maximum of three people.

4. Payments

Payments for classes are billed online or via the Wix app, by selecting a package of your choice or booking drop-in / once off classes.
Immediate payment for any and all purchases/bookings made online will be applicable before your product will be shipped or class bookings confirmed, no invoice will be sent at the end of the month for online bookings, sales or any other payments received via the online platform.
Subscriptions are valid for 12 months and recurring.

5. Return Policy

All sales are final.
There are no refunds, exchanges or returns.
Gift vouchers are valid for 6 months from date of issue, if the voucher is not used within this period, the client will forfeit the voucher.

6. Cancellations

Your package subscription can be cancelled at any time with one month's notice and a 10% penalty of the remainder of your subscription.
Booked classes (drop-in /subscription) can be cancelled 24 hours in advance and a credit will be allocated to your account so that you can rebook the class.
Credits will be valid for two months only.
The studio office is closed on weekends; Monday cancellations should be made by 5pm Friday.

7. Class Duration

8. Class Size

9. SMS Messaging Terms

By registering for our services, you agree to receive promotional, informational, and marketing messages from Skye Studios.

9.1 Types of Messages

Promotional messages related to discounts, offers, and studio events.
Informational messages regarding your class schedule, booking confirmations, and important updates.
Marketing messages about new services, workshops, or training opportunities.

9.2 Frequency of Messages

Message frequency varies.
Typically, you will receive 1-2 messages per month.
This depends on your activity level.
The frequency of messages depends on how active you are at the studio. For
example, clients who attend multiple classes per week may receive more reminders than those who attend less frequently.
We strive to keep marketing and promotional messages to a minimum, as we
understand that everyone is inundated with notifications these days. Our goal is to keep you informed while respecting your time and attention.

9.3 Unsubscribe Instructions

You may opt out of WhatsApp communications at any time by texting STOP to the number from which you received the message.

10. Health and Medical Conditions

All clients must complete a client agreement form to inform the studio and instructors of any pre-existing injuries, medical conditions, or medications you are taking.

11. Liability Waiver

All clients must complete and sign our Liability Waiver before participating in classes.
In consideration for being allowed to participate in the activities and programs offered by Pilates & Yoga instructor Marike Meyer at any given facility, to use equipment and props in addition to the payments of any fees and charges, I do hereby waive, release, and forever discharge Marike Meyer and the facility where classes and sessions are held from any and all responsibilities or liability from injuries or damages resulting from my participation in the above mentioned activities. I understand and am aware that exercise is a potentially hazardous activity. I also understand that fitness activities involve risk of injury and even death, and I am voluntarily participating in these activities and using equipment and machinery with knowledge of the dangers involved. I expressly assume and accept all risks.

12. Medical Advice

We recommend you consult with a physician before starting this or any exercise program. If you experience any pain or discomfort during the course of the program, stop exercising immediately and seek medical attention. Pre-natal and post-natal clients must consult with their physician and have received written clearance to perform physical exercise. Written consent to be shared with your instructor before you start classes.
Instructors are not medical professionals, and their advice should not be taken as medical advice.

13. Hygiene

Everyone needs to spray down their mats after a session as well as the equipment used during the session.
COVID-19: Be aware of and comply with any COVID-19 safety protocols in place at the studio.

14. Intellectual Property

All website content, including text, images, and logos, is the property of Skye Studios and may not be used without permission.

15. Changes to Terms

We reserve the right to modify these terms at any time. Updates will be posted on our website.

16. Governing Law

17. Contact Information