Privacy Policy
Privacy policy Skye Studios
Effective Date: 21 January 2026
1. Introduction:
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At Skye Studios, we are committed to safeguard your personal information and protect your privacy to the best of our abilities. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [https://skyestudios.co.za] in compliance with the Protection of Personal Information Act (POPI) of South Africa.
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By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Website.
2. Data Collection
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When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, city/state/postal code, or other details to help you with your experience.
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When joining the studio for the first time you will have to complete a client agreement form with general contact information and personal health information.
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Our website uses standard cookies to improve your browsing experience. These cookies collect anonymous data related to site usage and preferences.
3. Data Usage
Your general contact information will be used to:
3.1 Generate invoices in your name and send it to your email address for payments on a monthly basis if applicable.
3.2 Contact you regarding scheduling, class reminders, promotions, specials, or other updates related to Skye Studios business
3.3 To send periodic emails regarding your order or other products and services.
3.4 Respond to queries and provide customer support.
3.5 To improve our Website and enhance user experience.
Your personal health information will be used to
3.6 Ensure that we can move you in a safe and secure way that meets your body's specific needs.
3.7 Modify exercises as and where needed if applicable.
3.8 Refer you to a third party should your current state of health falls outside
our scope of practice.
3.9 Ensure you have a positive movement experience each time you attend a
class at Skye Studios.
4. Disclosure of your information
No personal information will be shared with third parties unless:
4.1 We have your consent to do so.
4.2 To comply with legal obligations.
4.3 To protect our rights and interests.
5. Data Security
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We implement industry-standard security measures to protect your personal and health information from unauthorized access, disclosure, or alteration.
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All transactions are processed through a gateway provider and are not stored or processed on our servers.
6. User Rights
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You have certain rights regarding your personal information, including the right to access, correct, and delete your information. If you wish to exercise any of these rights, please contact us at [marike@skyestudios.co.za].
7. Cookies and Tracking Technologies
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We use standard cookies to enhance website functionality and improve user experience. You may disable cookies through your browser settings, though this may impact certain website features.
8. Changes to this Privacy Policy
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We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be revised accordingly.
9. Contact Us
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If you have any questions or concerns about this Privacy Policy, please contact us at [marike@skyestudios.co.za].
